WARRANTY POLICY

Lifetime Manufacturer Warranty

At Rings Nigeria, we stand behind our products and warrant that all items will be free from manufacturing defects for the lifetime of the products.

If you believe your item has a manufacturing defect, we invite you to please return it to us for inspection by our production team. If we determine your purchase is damaged due to a manufacturing defect, we will repair the product or, if we deem appropriate, replace it. If the item is no longer available, we may, at our discretion, replace with a similar design of your choosing.

If we determine that the damage is not caused by a manufacturing defect, then we will notify you immediately and let you know if repair services are available at a fee or otherwise.

Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and are not considered a defect.

 

CLEANING & INSPECTION SERVICES

We recommend having your ring cleaned and inspected at least once a year or if it undergoes any potential trauma. Inspections may help prevent the loss of a stone and extend the life of your jewelry.

This cleaning and inspection service incurs a N5,000 charge exclusive of shipping costs to us and back.

Repairs to your ring mounting (simply put, the part of the ring that holds the centre stone, if applicable), can also be done at this time, if deemed necessary. Extra charges may apply.

 

CONDITIONS & EXCLUSIONS

The foregoing Manufacturer Warranty and Complimentary Services are available only to the person who purchased the covered product from Rings Nigeria.

Maintenance, repair, sizing or other service performed by someone other than Rings Nigeria will void your Manufacturer Warranty.

Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings, since hands are regularly active, hence making rings more prone to wear and tear.

We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.

Some examples of common jewellery issues that would not be considered manufacturing defects include:

  • Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
  • Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
  • Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
  • Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.

Hence, these repairs will be done at a fee.

Click here to view our return policy.

HOW TO FIND YOUR RING SIZE

whats my ring size

PPS: If you need to surprise your lady, and you need some guidance confirming her accurate finger size, feel free to contact us on +2348099500022. A member of our team will be on board to assist you!

If you are a guy wanting to make the proposal a surprise, you may need to enlist the help of her friend/sister/cousin to go "ring shopping" together. Her finger gets sized there without her suspecting and you get the information. James Bond style!

 

METHOD 1 (most accurate)

Get to the nearest ring shop where you can have your finger sized by a professional jeweler. This is the most accurate method to get to know your ring size.

ring sizer tool

The easiest method is to use a ring sizer set (available at most jewelry suppliers). It’s a collection of plastic or metal rings, usually ranging from U.S. size 4 to 13, in half-size increments.

Simply try on the rings till you find the one with the most comfortable fit that slides on and off easily.

 

METHOD 2

ring size by diameter

 

Select a ring that properly fits the intended finger.

Measure the INTERNAL diameter of the ring.

Find the corresponding size using our sizing chart.

 

FREE EXCHANGE

We want you to feel comfortable with your size so if the ring you buy from us does not fit, we offer free ring size exchange! Please find out more about our exchange policy here.

 

Most Common Ring Sizes

Women’s most common ring sizes: 5 - 8

Women’s average ring size: 7

Men’s most common ring sizes: 8 - 12

Men’s average ring size: 10