RETURN POLICY

 

authentic solid 18karat gold rings lagos nigeria
At Rings Nigeria, we are dedicated to you and providing you with the most pleasant shopping experience always.
Your satisfaction is very important to us! We stand behind 100% of our pieces and will work with you to rectify any concerns.

Yes, we want you to love your jewelry item. 

If for any reason, you are unsatisfied with your purchase, please contact hello@rings.ng.

You may return the item within 7 days of receiving it either for exchange or store credit if:

  • The item arrived dented OR
  • A wrong order was shipped.

 

WHAT IF YOU ORDERED THE WRONG RING SIZE?

You can send back the ring, and we will have it resized (this applies ONLY to regular orders and excludes items on sale, which are non-returnable) .

Not all rings are resizable. So, in cases of surprise proposals where you may be unsure of the accurate ring size, we recommend that you opt for a ring design that can be easily resized.

*** Free resizing applies for orders above N200,000. Otherwise, resizing is done at a fee of N10,000.

  

TERMS AND CONDITIONS

Item must be in its original packaging and in perfect, unused condition.

You will be responsible for paying for your own shipping costs for returning your item, except in cases of damaged items.

We recommend using an insured courier such as FedEx or DHL as Rings Nigeria will not be liable for items damaged or lost in transit.

Kindly notify Customer Service by phone +2348099500022 or email hello@rings.ng before the return.

Our policies are firm for obvious reasons. However, we will do everything we can to work with you and make sure your experience with us is positive.

 

***Refunds will only be processed when all options have been fully exploited. There are certain situations where only partial refunds are granted. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been damaged or worn.

***Shipping costs are non-refundable. In cases of free delivery, we also reserve the right to deduct shipping fee accordingly.


HOW TO FIND YOUR RING SIZE

whats my ring size

PPS: If you need to surprise your lady, and you need some guidance confirming her accurate finger size, feel free to contact us on +2348099500022. A member of our team will be on board to assist you!

If you are a guy wanting to make the proposal a surprise, you may need to enlist the help of her friend/sister/cousin to go "ring shopping" together. Her finger gets sized there without her suspecting and you get the information. James Bond style!

 

METHOD 1 (most accurate)

Get to the nearest ring shop where you can have your finger sized by a professional jeweler. This is the most accurate method to get to know your ring size.

ring sizer tool

The easiest method is to use a ring sizer set (available at most jewelry suppliers). It’s a collection of plastic or metal rings, usually ranging from U.S. size 4 to 13, in half-size increments.

Simply try on the rings till you find the one with the most comfortable fit that slides on and off easily.

 

METHOD 2

ring size by diameter

 

Select a ring that properly fits the intended finger.

Measure the INTERNAL diameter of the ring.

Find the corresponding size using our sizing chart.

 

FREE EXCHANGE

We want you to feel comfortable with your size so if the ring you buy from us does not fit, we offer free ring size exchange! Please find out more about our exchange policy here.

 

Most Common Ring Sizes

Women’s most common ring sizes: 5 - 8

Women’s average ring size: 7

Men’s most common ring sizes: 8 - 12

Men’s average ring size: 10