RETURN POLICY

 

authentic solid 18karat gold rings lagos nigeria

At Rings Nigeria, we are dedicated to providing you with the most pleasant shopping experience always.

We stand behind 100% of our pieces and will work with you to rectify any concerns. Your satisfaction is very important to us.

If for any reason, you are unsatisfied with your purchase, please contact hello@rings.ng.

You may return the item within 7 days of receiving it either for exchange or store credit if:

  • The item arrived dented OR
  • A wrong order was shipped.

 

WHAT IF YOU ORDERED THE WRONG RING SIZE?

You can send back the ring, and we will have it resized (this applies ONLY to regular orders and excludes items on sale, which are non-returnable) .

Not all rings are resizable. So, in cases of surprise proposals where you may be unsure of the accurate ring size, we recommend that you opt for a ring design that can be easily resized.

*** For resizing, a fee of N10,000 per item may apply.

  

TERMS AND CONDITIONS

Item must be in its original packaging and in perfect, unused condition.

You will be responsible for paying for your own shipping costs for returning your item, except in cases of damaged items.

We recommend using an insured courier such as FedEx or DHL as Rings Nigeria will not be liable for items damaged or lost in transit.

Kindly notify Customer Service by phone +2348099500022 or email hello@rings.ng before the return.

Our policies are firm for obvious reasons. However, we will do everything we can to work with you and make sure your experience with us is positive.

 

***Refunds will only be processed when all options have been fully exploited. There are certain situations where only partial refunds are granted. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been damaged or worn.

***Shipping costs are non-refundable. In cases of free delivery, we also reserve the right to deduct shipping fee accordingly.


HOW TO FIND YOUR RING SIZE

 

METHOD 1 

Get to the nearest ring store where you can have your finger sized by a professional jeweler. This is the most accurate method to get to know your ring size.

Our store is located at 31A, Isaac John street, Ikeja G.R.A (opp. Protea Hotel)

know your ring size rings nigeria

 

 

METHOD 2 

We realise that not all our customers can find time to come to our store to have their fingers professionally sized.

So guess what? We can also ship you a free ring sizer. How cool is that???

- You can request that we send you a ring sizer set. It’s a collection of plastic rings, usually ranging from U.S. size 4 to 13, in half-size increments. Simply try on the rings till you find the one with the most comfortable fit that slides on and off easily.

ring sizer tool

 

- Just incase what you have is one of your lady's fashion ring, we can send you a free sizing stick instead. With a sizing stick, you can determine the size of any of her existing rings.

how to get my girlfiends size without her knowing

Simply slide the rings on the stick till you find the one with the most comfortable fit that slides on and off easily.

If you'd like to request to have a free ring sizer shipped to you, please call 08099500022. Shipping fees apply.

 

 

METHOD 3

ring size by diameter

 

Select a ring that properly fits the intended finger.

Measure the INTERNAL diameter of the ring.

Find the corresponding size using our size conversion chart.

 

 

TIPS & TRICKS

PPS: If you need to surprise your lady, and you need some guidance confirming her accurate finger size, feel free to contact us on +2348099500022. A member of our team will be on board to assist you!

Most Common Ring Sizes

Women’s most common ring sizes: 5 - 8

Women’s average ring size: 7

Men’s most common ring sizes: 8 - 12

Men’s average ring size: 10

We Are Open

Mondays - Saturdays: 10am -6pm

31A, Isaac John Street, Ikeja G.R.A (Opp. Protea Hotel)